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Terms & Conditions

Terms and Conditions — PIMLEAD
Effective Date: 18 April 2026

Welcome to PIMLEAD. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. Definitions
“PIMLEAD”, “we”, “us”, “our” refers to PIMLEAD, a Product Information Management (PIM) consulting services provider. “Client”, “you”, “your” refers to any individual or organisation using our website or services. “Services” refers to PIM consulting, advisory, implementation support, training, and related services.

2. Use of Website
You agree to use this website only for lawful purposes. You must not attempt to gain unauthorised access to our systems or data, use the website in a way that causes harm, disruption, or damage, copy or exploit website content without permission, or submit false or misleading information. We reserve the right to restrict or terminate access at our discretion.

3. Services Disclaimer
PIMLEAD provides professional consulting services related to Product Information Management (PIM). We do not guarantee specific business outcomes, performance improvements, or system results. All implementation decisions remain the responsibility of the client. Advice is provided based on information supplied by the client.

4. No Professional or Legal Liability Guarantee
All consulting advice is provided in good faith based on industry expertise. We are not liable for decisions made by clients based on our recommendations. Clients are responsible for ensuring compliance with legal, regulatory, and technical requirements. We accept no liability for third-party software, platforms, or integrations.

5. Intellectual Property
All content on this website, including branding, text, graphics, methodologies, frameworks, and materials, is owned by or licensed to PIMLEAD. You may not reproduce, distribute, or modify content without written permission or use our methodologies or materials for commercial purposes without agreement.

6. Confidentiality
Where confidential information is shared, both parties agree to maintain strict confidentiality. Information will not be disclosed to third parties without consent unless required by law. This obligation continues after termination of services.

7. Client Responsibilities
Clients must provide accurate and complete information, ensure they have authority to engage services, cooperate reasonably during engagements, and remain responsible for their own systems, data, and infrastructure.

8. Limitation of Liability
To the fullest extent permitted by law, PIMLEAD shall not be liable for any indirect, incidental, or consequential loss. Total liability for any claim shall not exceed the amount paid for services in the relevant engagement. We are not liable for loss of profits, revenue, data, or business opportunities.

9. Third-Party Services
We may work with or recommend third-party platforms and tools. We are not responsible for the performance, availability, pricing changes, or data handling practices of third-party services.

10. Data Protection
We comply with applicable data protection laws including UK GDPR. Personal data is handled in accordance with our Privacy Policy. Clients are responsible for ensuring lawful sharing of data with us. We take reasonable technical and organisational measures to protect data.

11. Payment Terms
Where services are provided under contract, fees will be agreed in writing in advance. Invoices are payable within agreed terms unless otherwise stated. Late payments may result in suspension of services and may incur interest.

12. Termination
We reserve the right to terminate or suspend services if terms are breached, payment is not made, or continued engagement becomes unreasonable or unlawful. Clients may terminate services according to agreed contractual notice periods.

13. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact
PIMLEAD
Email: hello@pim1.wpenginepowered.com