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Privacy Policy

PRIVACY POLICY – PIMLEAD
Effective Date: 18 April 2026

Introduction
PIMLEAD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are
PIMLEAD is a Product Information Management (PIM) consulting company providing advisory, implementation support, and related services. PIMLEAD is the data controller responsible for your personal data.

Information We Collect
We may collect personal data including your name, email address, phone number (if provided), company name, job title, and any information you submit via forms or email. We also collect technical data such as IP address, browser type and version, device information, pages visited, time spent on site, referring website, and cookies or tracking data. We may also receive information from third-party services such as analytics providers or CRM/marketing platforms.

How We Use Your Data
We use your data to respond to enquiries, provide consulting services, communicate with clients and prospects, improve our website and services, analyse website performance, send relevant business communications where permitted, and comply with legal obligations. We do not sell your personal data.

Legal Basis for Processing
We process personal data under consent, contract, legitimate interests, and legal obligation.

Cookies
We use cookies to improve website functionality, analyse traffic, and enhance user experience. You can disable cookies in your browser settings, but some features may not work properly.

Data Sharing
We may share your data with trusted third parties such as hosting providers, analytics services, CRM or email platforms, and professional advisers including legal or accounting services. All third parties are required to keep your data secure and confidential.

International Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place such as Standard Contractual Clauses or equivalent protections.

Data Retention
We retain personal data only as long as necessary for business, legal, or regulatory purposes. When no longer required, data is securely deleted or anonymised.

Data Security
We use appropriate technical and organisational measures to protect your data, but no system can be guaranteed as completely secure.

Your Rights
You have the right to access your personal data, correct inaccurate data, request deletion, restrict or object to processing, request data portability, and withdraw consent at any time.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
PIMLEAD
Email: hello@pim1.wpenginepowered.com